Privacy Policy
Last updated: October 2026
Toppi values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, purchase digital top-ups, game credits, e-pins, vouchers, or contact our support channels. By using Toppi, you acknowledge the practices described below.
1.Information We Collect
- Information you provide, such as your name, email address, mobile number, game or account ID, order details, and messages sent to customer support.
- Payment-related information needed to verify transactions, such as payment method, reference number, amount, and payment status. Toppi does not intentionally store your full card or e-wallet credentials.
- Technical and usage information, such as IP address, device/browser information, pages viewed, referral source, and basic website analytics.
2.How We Use Your Information
- Process, deliver, verify, and support your orders; prevent fraud or misuse; respond to inquiries; improve our website, products, pricing, promotions, and customer experience; and comply with legal or regulatory obligations.
- Where permitted, we may use contact details to send service updates, promotions, or offers. You may opt out of marketing communications at any time.
3.Sharing of Information
- We may share only the information reasonably necessary with payment providers, distributors, game or digital-service partners, hosting/analytics providers, and other service providers that help us operate Toppi. We may also disclose information when required by law or to protect Toppi, our customers, or others.
- We do not sell your personal information as a standalone product.
4.Data Retention & Security
- We retain personal information only for as long as reasonably necessary for orders, customer support, accounting, fraud prevention, legal compliance, and legitimate business purposes. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
5.Your Privacy Rights
- You may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, withdraw consent where applicable, and exercise other rights available under the Philippine Data Privacy Act of 2012 and related regulations, subject to lawful exceptions.
6.Contact Us
- For privacy questions or requests, contact Toppi through our official customer support channels. We may need to verify your identity before acting on a privacy request.
Toppi may update this Privacy Policy from time to time. The latest version will be posted on our official website or platform.
Privacy questions or requests?
Reach us at contact.toppi@gmail.com